Description

Continuing the connection with your customers after they purchase an item from your store is a crucial step in building a loyal consumer. 

With the Continuing the Connection Post Purchase Toolkit, you are able to inform your customer about ways to get the most out of their new product. 

Engage with them in ways that make them feel good about their purchase, which ultimately leads to future purchases. 

And you’re able to segment them based on their purchase history making it easier to upsell and cross-sell products in the future.

According to Klaviyo data, post purchase email series have a 17% higher open rate than average emails which means by adding these emails to your store, you’ll retain more customers for future sales. 

Features/What’s Included
Customizable Email Copy Templates: 4 email templates that includes subject line and preview text options to increase open rates, customizable body copy that includes informing your customers of ways to get the most out of their purchase, special offers to encourage future purchases and testimonials to help you highlight products/services, drive sales, and improve engagement.

Personalization – Increase your revenue by engaging with consumers after their purchase. Build a deeper connection using personalized emails that highlight purchased items, offer special discount codes, and include testimonials that encourage future purchases and lifelong customer connections. Your template clearly identifies areas that can be personalized so you can easily add your personal touch. 

Automation – Save time, energy, and effort while you build lasting impressions on autopilot. No matter the platform, the Continuing the Connection Post Purchase Template Toolkit is easy to automate so you can engage with your potential consumers no matter the time of day, ensure emails are sent in a timely manner, and even segment your audience once you’ve analyzed customer behavior. 

Strategy Suggestions – Maximize your ROI by using our proven strategy suggestions for higher conversion rates. These best practices are useful for helping you craft strong offers, compelling subject lines and persuasive CTA’s.

Lifetime Access to Template Updates: Marketing is ever-changing and that includes the world of email. By owning these email templates, you will have lifetime access to any updates we make in the future.

Bonus 
Figma Design Templates: Email design files in Figma to swap in your branding, copy, and images to see it all come together before you build in your email platform.

How-to Video Tutorials: Video tutorials for how to edit your designs in Figma and how to build your automation so you get step-by-step instructions from us to launch your templates.

Benefits
Continuing Customer Connections – Connecting with your customers after they’ve purchased from your site is your opportunity to begin your effort to build a deeper connection with your customer. This connection will make for a lifelong loyal consumer. With the Continuing the Connection Post Purchase Template Toolkit, you virtually sit by your customers side as they open the box of their new product.  

Streamline Your Workflow – Continue connecting with your customers on autopilot when you use the Continuing the Connection Post Purchase Template Toolkit because we’ve used proven marketing strategies and a customer-centric approach to create an easy-to-use foundation that you can personalize for each product/service your store offers. All you have to do is plug in your brand’s information and automate sending so you can quickly and easily make contact with every customer in your store, share the benefits of their product/service and personally walk them through getting the most out of their purchase. 

Track & Analyze Data – Using the Continuing the Connection Post Purchase Template Toolkit provides you with an opportunity to track and analyze your consumers buying behavior, therefore giving you the ability to build a segmented list for a more optimized and personalized customer experience. 

Elevate Engagement Experience – By reaching out after a customer has made a purchase from your store, you’re giving them a feeling of exclusivity while building rapport. Continuing the Connection Post Purchase Template Toolkit gives customers a personalized shopping experience while you ultimately increase your revenue. 

Imagine This

Customer A walks into your store, looks around for a bit and then finally decides to take an item to the cashier. 

The cashier doesn’t really say much but the store looked great and Customer A is more focused on getting checked out than socializing. 

But once the transaction goes through, Customer A takes their new product home from your store and realizes that even though the store was nice, the cashier wasn’t very friendly and they didn’t share much information about the product. 

So the next time Customer A needs to shop for said product, they choose to go to a store where the cashier engages with them. 

In fact, the cashier at the other store informs Customer A about ways to use their new product, offers them a coupon for a future purchase and upsells them on a product that complements what they’ve already purchased. 

That other store has earned Customer A’s loyalty and you have sadly lost a potential lifelong customer. 

Making contact with a customer who has just purchased an item from your store is one of the most foundational elements there is to building customer loyalty. 

FAQs
Will I receive my toolkit right away? Yes! Once your purchase is complete, you will receive an email with the copy, design, and video tutorial files.

What formats do you offer? These templates and strategies work for any email platform you use. Our video tutorials walk you through building the emails in Klaviyo for a Shopify store, but the steps are transferable to any email software and ecommerce platform.

I already have post purchase templates in my email platform, so why do I need these? The email templates in your platform or ecommerce store are a great starting point! Our templates go beyond just the email itself. We provide customizable copy, designed templates, and step-by-step instructions for how to launch your series. 

Our templates also include the latest marketing strategies for new subscribers so you have templates that convert and you learn the strategy behind them.